you are not satisfied with the product, a refund is allowed as
long as you inform us within 7 days of product arrival.
the product back in an unused condition.
an item is returned because it is no longer wanted a refund will
be issued subject to the reduction of postage & re-stocking
fee of 25%
note you are responsible for return postage cost in any instance
or replacement is allowed as long as you inform us within 30 days
of product arrival.
have to send the product back in an unused condition.
the exchange is due to the wrong item being purchased, buyer will
be liable to cover the postage and packaging fees for shipment of
the new item. There may be a surcharge if replacement is more
expensive then the items purchased.
do have quality checks before an item is sent to you, but
sometimes manufacturing faults do occur, if so it has to be
reported within 30 days and it shall be exchanged / replaced free
make sure the fault relates to a manufacturing fault and not fault
occurred due to daily usage or carelessness.
faulty item must be returned back to us before we can post you a
Items ? Process
include ID, full name and address details with your return
along with the reason for return of item.
ensure you obtain Proof of Delivery certificate from Post Office,
otherwise if an item does not reach us we will not be able to
offer you a refund.
will refund once we receive the item and not before.