We try to process all orders, where possible, within 24 hours. Whilst most items will be dispatched within one working day, please allow 2-4 working days for delivery within the UK. Once your goods have been posted it is in the hands of Royal Mail. We cannot guarantee delivery times. If your item has not arrived when expected it is probably at your local sorting office. Please contact your local Royal Mail delivery office before contacting us for undelivered items.